Privacy Policy

Privacy Policy for the use of the website of ASSA ABLOY (Schweiz) AG

ASSA ABLOY is committed to protecting your personal data. This Privacy Policy describes:

  • the type of personal information that we collect from you in connection with this website
  • how we use this information and why
  • with whom we share the data and where
  • how long we store the data
  • your rights, including how to contact us if you have any further questions regarding the processing of your personal data,
  • and how we may make changes to this Private Policy.

ASSA ABLOY (Schweiz) AG, Untere Schwandenstrasse 22 in 8805 Richterswil is the Data Processor of your personal data.

For more information about the use of cookies, see our Cookie Policy.

Which personal data do we collect?
We collect and save:
  • Your name, address, e-mail address and/or telephone number when you request information from us.
  • Contact and delivery details as well as financial information about your online product payments that you submit (a) as part of your account information (if available) and/or (b) in connection with enquiries or the purchase of products on our website.
  • Insert information about the online behaviour of visitors, including IP address, for example.
How and why do we use your personal data?

Why do we process your personal data?

  • To provide you with the information you request via the website.
  • To set up and manage your account, e.g. by sending password reminders or notifications about changes to your access data.
  • So that you can use a social media account to set up and access your account.
  • To fulfil your order, if you made a purchase on this website, to contact you about the purchase and as part of our customer relationship.
  • To keep your payments safe and secure and to protect the security of our website.
  • Conducting statistical analysis on the use of the website to better understand how our website is used and to make improvements.
  • To better understand your interests and preferences in order to give you an experience tailored to these interests and preferences, e.g. through the use of behavioural analysis and marketing automation.
  • To send you communications about relevant products or services that may be of interest to you, in accordance with your marketing preferences.
  • To provide you with guided sales tools to help you choose the right product or service.
  • To meet the legal requirements that we are subject to, such as tax or accounting regulations.

What is the legal basis for such processing?

  • The use of your personal data is necessary in order that we can respond to your enquiry.
  • The use of your personal data is necessary so that we can provide you with an online account.
  • The use of your personal data is necessary so that we can provide you with an online account through your social media.
  • Use of your personal data is required to fulfil our contractual obligations when you place an order on this website.
  • It is in our legitimate interest to process personal data in order to safeguard our customers' payments, prevent fraud and protect our site from cyber attacks.
  • It is in our legitimate interest to review this information in order to understand how our website is used and to manage and improve it. Since no sensitive personal information is processed and processing is restricted, we have concluded that our legitimate interest in performing the analysis and improvement overrides your privacy concerns.
  • It is in our legitimate interest to examine the preferences we derive from your browsing behaviour and purchases so we can personalise your user experience, including marketing materials, if this matches your marketing decisions (see below).
  • We will only send you marketing material if we have your consent to do so.
  • The use of your personal data is necessary in order that we can respond to your enquiry.
  • Use of your personal data is required in order for us to fulfil our legal obligations.
To whom and where are your personal data transferred?

We may transfer your personal information for the above purposes:

  • To organisations of the ASSA ABLOY Group, including but not limited to ASSA ABLOY, IKON, effeff, KESO, ASSA and Yale, who sell our solutions in your country if you require expert advice or request information from us.
  • To third parties who provide services related to this website or its functions, but only to the extent necessary to provide those services.
    • IT (Information Technology) providers who host, develop and provide the website
    • Providers of digital analytics who provide us with tools to improve your experience on our website
    • Fulfilment service providers who send documents and marketing material.
  • If required by law; and/or
  • To a buyer or potential future buyer of our company.

Some recipients are located in countries outside the EU/European Economic Area (EEA). Since, in some cases, these countries have a lower level of protection than within the EU/EEA, we use standard contractual clauses approved by the European Commission to provide an adequate level of protection of your personal data when transferring personal data to countries outside the EU/EEA guarantee. These standard contract clauses can be found at the following link:

We take measures to protect all personal data transferred to third parties or other countries in accordance with applicable data protection legislation and as described above.

How long will we store your personal data?

We retain personal data for as long as is necessary to fulfil the purpose for which the data was collected, and in accordance with our internal retention policies. This means that we will delete your personal data when it is no longer required to process an enquiry or order, manage your access account or our customer relationship. Anonymised statistics may be stored for longer.

Your Rights
In regard to the personal data we have stored about you, you have the right to:
  • request a copy of your personal data from our records;
  • ask us to correct and delete your personal data (this may mean that we cannot process enquiries or orders or that your access account can no longer be used);
  • ask us to stop processing your personal data (for example, regarding the use of data to improve our website) or restrict it (for example, if you believe the data is inaccurate);
  • ask us to provide the personal data in a machine-readable format in order to pass it on to another data controller; and
  • revoke at any time your consent to the processing of your personal data for marketing purposes.


An application for the erasure of your personal data can only be granted on the condition that this is not necessary to fulfil a legal obligation or in connection with a legal claim.

Questions about the Privacy Policy can be addressed to ASSA ABLOY (Schweiz) AG,

Notice of amendments

We may update this Privacy Policy from time to time to respond to changing legal, regulatory or operational requirements. We will inform you about such changes (and if they come into force). Your continued use of the website after the effective date of such updates is deemed to constitute your consent to such changes. If you do not accept any updates to this Privacy Policy, please do not use this website any more.